Turn your CX processes into your best Business and Sales strategy
Why is Plazbot 2.0 unique?
An innovative software that brings together all theservice channels, with totally flexible and customizable views for the needs of each company.
Flexibility
Plazbot is the most flexible platform on the market for customer service processes.
Easy to Use
One of the pillars of Plazbot 2.0 is the ease of configuring and creating your automations with AI.
Centralization
Unify your most important channels of your company on a single platform without code.
Faster
We turbocharged Plazbot's processes so that they work at speed without unnecessary load.
Centralization
Unify your most important channels of your company on a single platform without code.
Manage and automate your CX processes with confidence
Configure your platform and your views to your liking and your processes. You have no limit of flexibility to manage your customer service and sales area.
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Your new ⌘K tool for CX
Use our super event tool with Command ⌘K to search for messages and views, add contacts, tasks, and anything else you need without searching from page to page.
AI at the core of Plazbot 2.0.
Plazbot 2.0 empowers agents with proactive AI, delivering quick and accurate answers through a robust knowledge base that processes up to 50GB of information. This enables agents to resolve complex queries in real time and enhance the customer experience.
Additionally, Plazbot’s AI suggests key actions, such as cross-selling opportunities or retention strategies, helping agents make informed decisions that boost sales and ensure customer satisfaction.
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