We are experts in WhatsApp Marketing and Customer Services solutions
With Plazbot you can improve and automate communication with your clients with WhatsApp strategies, virtual assistants with AI and marketing and remarketing campaigns. Start getting to know your clients!
We connect with the world's leading technology companies.
We are fully connected to Facebook and WhatsApp for all our tool integrations.
Our artificial intelligence is built on the foundation of Google's Dialogflow conversational tool.
Integrations
We integrate with the world's largest platforms.
Whatsapp Marketing Automation
With our tool, you can send personalized WhatsApp Marketing campaigns to your customers, filtering contact information by segments, tags, audiences, etc.
Measure Your Results
With each WhatsApp Marketing campaign, you can find out who read your messages and gather other useful information.
Use Support Chatbots
For each campaign, you can configure chatbots to handle customer inquiries and gather information on your behalf.
Build your chatbots easily
Our chatbot creation module is very easy to use and will help you automate conversations with your customers, supporting your agents in customer service.
Immediate Responses
Time is money, and your customers know it. Help them get information immediately.
Capture Information
Let the chatbots work for you, capturing potential customer information, and let your sales team close the deal.
Centralize your customer service channels
Start getting more organized by centralizing all your customer service channels and communication points with your customers. Have a clearer view of everything happening with the contacts coming to your company on a single service screen.
Contact Management
Get to know your customers, assign your agents, and provide them with the best information.
Agent Metrics
Analyze what your agents are doing at all times and how long they take in customer service.
Serve your customers more directly with VOIP
Don't limit your customer service to conversational channels alone; provide a direct experience with our cloud-based telephony system, easy to configure.
All in the Cloud
Forget physical phones; with our technology, make and receive calls from the same platform.
Call Recording
All your agents' calls are recorded so you can control, manage, and improve customer service.
Create shared email inboxes
With Plazbot, you can create customer service teams via email to address inquiries and resolve support tickets.
Support Tickets
Create support tickets for your customers and track cases.
Assign Agents
Assign emails to your customer service agents and resolve cases in the best possible way.
Complete your sales cycle with our CRM
The contacts coming to your company can easily be transformed into customers by managing them with our CRM. Let your process not be limited to customer service but also to closing sales.
Close more sales
Plazbot will not only help you provide better information to your customers but also close more sales with our CRM module..
Control your salespeople
Manage what your salespeople are doing at all times, their appointments, calls, sent emails, etc.
Teams
Cloud-based solution for any customer service and sales needs.
With Plazbot, we can transform any sales, marketing, and technology team to streamline both external and internal customer service processes.
Call Center
Your agents will be able to manage all users who arrive at your platform through various customer service channels like WhatsApp, Messenger, Instagram, voip, etc.
Marketing Agency
With Plazbot, you can help your clients achieve more sales with our WhatsApp Marketing campaigns, creating chatbots for giveaways, sending information, etc.
Sales Channels
Your company's sales representatives and advisors will have all customer information in a centralized CRM system and can manage opportunities in an organized manner.
IT Areas
Provide custom chatbots to your clients, virtual assistant configuration, connectivity with external services, and APIs.
Implementing Plazbot is easy.
Our platform is designed to be very user-friendly and easy to implement. It's as simple as:
Register
Sign up for our platform and create your user account.
Configure
Set up the customer service channels you will use for your customers.
Grow
Measure the results of your transformation and customer service.
Build
Build your virtual assistants in a very simple way.
Success Stories
Implement our service that the world's largest companies already trust
Testimonial
Our clients support us!
We have the support of clients who have already benefited from our solution and have truly transformed their customer service and sales departments.
Good afternoon, Plazbot, more than just a quick response chat, has been a tool for us that has allowed us to grow, project, improve efficiency, and optimize processes all in one, in terms of time and cost-effectiveness. This has enabled us to grow and evolve exponentially over time, in terms of sales, revenue, and meeting people's needs at a national level, with monthly increases of up to 35% and 40% in terms of customer service and income, from the very beginning to the present.
Tecnosuper - Kler Ocampo
They helped us immensely from the beginning to adapt our WhatsApp Marketing strategy. The service and attention are excellent.
Paula Miramón
Communications Manager at OCF International Spain
Thanks for the attention to suggestions and the efficient technical support management. I have recommended them to several business partners to use their tool.
Ronald Infante
Director of Sequoia Speed
I have been able to integrate my product dedicated to medical appointment reminders with Plazbot services, all thanks to their professionalism, attention, and support. They are a trusted technological ally that allows me to continue growing in services, products, and customers.
Carlos Andres Trejos
CMO, Solutions Systems SAS, Colombia
Give it a try; we're sure you'll love it
Try it free for 7 days!
We help you transform your customer service and sales department.
- 7 Days Free
- No credit card required.
- We're here to help.